Experience Cloud · PRM · Partner Portals

Partners that perform.
Portals that work.

When partners can't register deals themselves, they stop registering deals. When MDF requests go into email, they go unfunded. When distributors call your inside sales team for pricing, you've already lost the sale. Experience Cloud changes the economics of your channel — but only when it's configured for how your partners actually work, not how Salesforce demos it.

Talk to our PRM team → Email us
Salesforce Premier Partner Experience Cloud certified Fixed-fee Phase 1
The Partner Lifecycle — Where It Breaks Down
🤝 Partner Onboarding
Agreement, tiers, credentials, training
↓ Partner identifies an opportunity
⚠️ Deal Registration
← most partners email or call instead
↓ If registered, then what?
📋 Opportunity Management
Collaborative pipeline, co-sell tracking
↓ Deal closes
💰 MDF & Incentives
← fund requests lost in email threads
↓ Post-sale
📊 Partner Performance
Scorecard, tier review, renewal

Most partner programs run on email, spreadsheets, and SharePoint. Experience Cloud replaces all of it — deal registration, MDF, training, and tier management — in a self-service portal your partners will actually use.

3×
Average increase in deal registration compliance when partners have a self-service portal vs. email-based registration
100+
Salesforce implementations completed, including Experience Cloud portals for manufacturing, SaaS, and distribution
50+
Certified Salesforce architects, developers, and admins on staff — including Experience Cloud specialists
3–4 wks
Phase 1: partner portal MVP live with deal registration and basic tier management in 3–4 weeks
The Problem

Your partners aren't using the portal. Because it doesn't work for them.

A partner portal that's hard to use is worse than no portal — partners learn to work around it, and you lose visibility into everything they're doing. Experience Cloud is powerful, but it requires implementation that actually maps to how distributors and resellers operate.

Without a working portal

✕
Deal registration happens via email — half of deals never get registered, and you have no pipeline visibility into what your partners are working
✕
MDF requests go into a shared inbox — approved (or not) inconsistently, with no audit trail, no proof-of-performance, and no closed-loop to CRM
✕
Partners call your inside sales team for pricing — everyone's time wasted, your reps interrupted, and the partner still doesn't close the deal faster
✕
Training materials are in a SharePoint folder nobody can find — certifications aren't tracked, and your top-tier partners don't get the enablement they need
✕
Partner tier reviews require someone to manually compile spreadsheets — quarterly, painful, and always delayed by the time channel ops gets the data

With Nteli Experience Cloud

✓
Partners register deals in 60 seconds from their phone — conflict resolution rules fire automatically, approval workflows route in real time, and the opp lands in your CRM pipeline
✓
MDF requests routed automatically — approved against budget, proof-of-performance tracked, and payout integrated — end-to-end visibility from request to reimbursement
✓
Partners find pricing, product info, and quote tools without calling anyone — live price book exposed through the portal, gated by tier and territory
✓
Training modules tracked, certified, and linked to partner tier progression — partners know exactly what they need to do to advance, and you know who's done it
✓
Tier reviews run automatically from performance data in the portal — channel ops gets a dashboard, not a spreadsheet, and partners see their own scorecard in real time
What we build

The full Experience Cloud and PRM stack.

Deal registration, MDF, training, and partner analytics — built and configured for your specific partner program, not a generic Salesforce template.

Partner Portal Build

Custom-branded Experience Cloud portal designed for your partner types. Responsive, mobile-optimised, SSO-enabled, and configured for how your specific partners work — distributors, resellers, dealers, or agents.

SELF-SERVICE

Deal Registration

Partner-facing deal registration with conflict resolution rules, territory management, and approval workflows. Registration converts automatically to opportunities in your Salesforce CRM.

AUTOMATED

MDF Management

Fund request submission, approval routing against budget, proof-of-performance tracking, and payout integration. End-to-end visibility from request to reimbursement.

AUDIT-TRAIL

Tier & Incentive Programs

Partner tier definitions, automatic tier progression based on performance, earned discount tables, and rebate calculation wired to actual sales data.

CONFIGURABLE

Partner Training & Enablement

Training modules, certification tracking, and content libraries built into the portal. Partner tier advancement linked to training completion.

MOBILE-READY

Partner Analytics

Pipeline by partner, win rate by tier, MDF ROI, deal registration conversion, and partner-attributed revenue — all visible to your channel team in real time.

REAL-TIME
Platform & Integration

Experience Cloud + your existing stack.

We build on Salesforce Experience Cloud and integrate with whatever your partners and your back office already use.

Capability Platform Integration Notes
Partner portal Salesforce Experience Cloud Native Salesforce Primary platform
Deal registration Salesforce CRM (Opportunity) Native Converts to CRM opp automatically
MDF management Custom app on Salesforce Budget objects + approval flows Fully configurable
Partner training Experience Cloud + LMS Trailhead / custom modules Cert tracking built in
Product catalog Salesforce CPQ / PriceBook Native Partners quote from live price book
ERP integration NetSuite / SAP / Dynamics API / MuleSoft Partner-attributed revenue to GL
Pricing

Fixed fee. Portal live in 3–4 weeks.

We scope every engagement before quoting. You know exactly what you're paying, what gets built, and what you'll have at the end of Phase 1.

Experience Cloud & PRM Implementation

We start with a scoped Phase 1 focused on getting your top partners into a working portal with deal registration — fast. Phase 2 connects MDF, training, analytics, and ERP. Both phases are fixed-fee.

Phase 1 — Portal MVP
Fixed fee · 3–4 weeks
Partner portal with deal registration, basic tier display, and SSO. Enough for your top 10 partners to go live and validate the model before rolling out to the full program.
Phase 2 — Full Program
Scoped engagement
Full MDF management, tier automation, training modules, partner analytics, and ERP integration for partner-attributed revenue. Scoped after Phase 1 with actuals in hand.
Questions

What people ask us

An MVP with deal registration, SSO, and basic tier display is live in 3–4 weeks. A full program with MDF management, training modules, partner analytics, and ERP integration typically takes 8–16 weeks depending on complexity and the number of partner types. Phase 1 is fixed-fee and scoped; Phase 2 is scoped after Phase 1 with real usage data in hand.
Yes — Experience Cloud sits on top of your existing Salesforce org. Deal registrations convert to opportunities in your existing pipeline, with no data migration and no disruption to your current Sales Cloud setup. We configure the Experience Cloud layer on top of what you already have.
No. Partners access the portal through Experience Cloud licences (formerly Community Cloud licences), which are significantly cheaper than full Salesforce licences. Your channel team uses their existing Sales Cloud or Partner Cloud licences. The cost model scales with partner headcount, not with your internal users.
Yes. We migrate deal history, partner records, and MDF data from your existing system — whether that's a legacy PRM platform, Impartner, a custom-built portal, or SharePoint — as part of the Phase 2 project scope. Phase 1 is typically a net-new build on top of your CRM data, which avoids the migration complexity on day one.
SSO via your identity provider (Okta, Azure AD, or similar) or Salesforce-native login. The portal is fully mobile-responsive — no app required, accessible from any browser. Partners at distributors and dealerships typically access it from mobile during the day and desktop for more involved tasks like MDF submissions.
Deployed for channel-driven businesses

A partner portal partners actually use.

We build Experience Cloud the way Salesforce intends — connected to your CRM pipeline, your ERP revenue, and your partners' actual workflow. Not a generic template. Not a 12-month project.

Talk to our PRM team → View our Salesforce practice deck